tutorials Program

IHIET 2019 Conference Tutorials

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The IHIET 2019 Half-Day tutorials at introductory, intermediate, and advanced levels, covering the entire spectrum of the conference. 
Tutorial will be offered on Thursday,  August 22, 2019.  


1 Tutorial 1: Human-Machine Interaction
 
Thursday,  August 22, 2019   •   9:00 - 11:00
TRACK
ROOM
 

Presenter: Hermann Kaindl, TU Wien, Austria

All Paris
 
Usually, courses are given on human-computer interaction, while in recent years there was a major shift towards (mobile) devices and machines, with new human interfaces. Of course, they include embedded computers and software, but their interaction with users poses many new challenges and offers new solutions. This tutorial shows manifold usability problems as observed by the presenter in daily life, beyond those usually known from graphical user interfaces (GUIs) of traditional PCs (including laptop computers). It explains them by human factors usually unknown to embedded engineers and motivates user experience. User-centered and Usage-centered Design are compared with the result that they typically overlap but have a different focus each on Interaction Design. Usability Test and Usability Study are explained and contrasted as well. In addition, this tutorial explains key properties of Multimodal Interfaces and UIs of Mobile Devices. Finally, it culminates in a sketch of specific challenges of Human-Robot Interaction.
   
 

About the Speaker: 

Hermann Kaindl is a full professor, the director of the Institute of Computer Technology and a member of the senate at TU Wien. Prior to moving to academia in early 2003, he has gained nearly 25 years of industrial experience at Siemens Austria. Kaindl is a Senior Member of the IEEE and a Distinguished Scientist Member of the ACM.

   

   
2
Tutorial 2: Researching UX: How can you ensure that you provide a good experience for your users?
TRACK
ROOM
 
Thursday,  August 22, 2019   •   11:00 - 13:00
Session 1
Saturday
August 9
8:30-10:30
TRACK
ROOM
Presenter: Katarzyna Zerka, Google, USA All Paris
The focus on research in the design and development process is booming as keeping the user in the center of everything is a proven key to success for organizations around the World. However, not all organizations have specialist usability experts or UX researcher onboard. During this workshop, we will show both academic and professional attendees that any student, lecturer, designer, developer, scientist, or engineer working within the technology development sector can develop empathy toward their product users while using research tools and methods. During the tutorial, we will cover: How can you better understand your users? How might you build a framework to accumulate knowledge throughout the life of the technology or service? How can you test the utility and usability of your solution? How might you measure the user experience, so how to make sure we are making progress and how to communicate it objectively to your stakeholders? This is a hands-on workshop! Please bring your project, prototype, or idea. You will leave a workshop room with a research plan and tips on how to analyze it.  

About the Speaker: 

Katarzyna Zerka is a UX researcher, currently working at Google. As a psychologist she is trying to understand human-robot interactions.

 
   
3
Tutorial 3: Method-Mix for the Development of Intercultural User Interfaces
TRACK
ROOM
 
Thursday,  August 22, 2019   •   11:00 - 13:00
Session 1
Saturday
August 9
8:30-10:30
TRACK
ROOM
Presenter: Rüdiger Heimgärtner, Intercultural User Interface Consulting (IUIC), R&D HMI, Germany All Nice

The aim of this tutorial is to raise awareness of the problem of applying usability engineering methods in the context of intercultural HMI design. The paper shows why cultural aspects play a role in HMI design and must be taken into account, and how this is done in HMI design and within usability engineering. Using examples and exercises, the contents are illustrated, reflected upon and intensified. The participants are sensitized to the challenges of intercultural usability engineering and intercultural HMI design by means of practical exercises at all levels, equipped with action-relevant methodological knowledge and invited to apply it.

After a general introduction to intercultural HMI design and usability engineering, the most important methods for "Intercultural User Interface Design" (IUID) will be introduced in several phases and then practiced with the participants on the basis of practical examples as well as feedback on the use of the method mix will be discussed. Cultural differences and their effects on the HMI design will be discussed, as well as methodological problems and their avoidance. What has been learned will be reflected and deepened in various contexts.

 

About the Speaker: 

Rüdiger Heimgärtner, PhD, studied information, language and religious science as well as philosophy and intercultural action competence in Germany, England, the Czech Republic and China. He worked as a designer, developer, architect and project manager in hardware and software projects at Siemens, among others, and earned his doctorate in 2011 on cultural differences in human-machine interaction. Since then he has been working, researching, teaching and advising in this field in industry and science. He is the founder and owner of the company IUIC and participates in work groups at DIN and UXQB.